A Lesson in Delight

From Coke, no less…

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Apple Gets Emotional

Selling ‘Facetime’ the Apple way

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The Myths of Down-Sizing

It’s getting harder to justify these mass firings

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The Future of Radio Research

Replacing “asking” with “listening”

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The Smart Move

But it costs money

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Talk in a PPM World

How much and what kind?

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Pandora & Radio

This is infuriating

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Word of Mouth Radio

A strategy…

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A Latte For Your Thoughts

Simple, affordable research

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Trust and Reputation

The currency of your social media brand

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Why Wouldn’t You?

Well?

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The Best Companies

Did yours make the list?

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